Dear PAW REHAB clients,

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We wanted to let you know that veterinary care is considered an essential business during the “Stay at Home” order and we are still here for you and your pet at this time. We have protocols in place to do our part to help flatten the curve, keep our clients safe and to limit our potential exposure to the COVID-19 virus. For our safety and yours and to be able to operate and offer you our services, we will need to strictly practice “physical distancing” by keeping 6ft of distance in between persons so we have modified our curbside service protocol (see below). We are still planning on being social through phone, email or video chat as best we can! Safety and protecting the public health including our patients, clients and staff is our top priority. This includes taking any necessary precautions to prevent illness and to minimize exposure to potential infectious disease. 

 

PAW REHAB has already had precautionary policies in place for preventing infectious or communicable disease such as regularly sanitizing our facility, requiring core vaccines, requiring flea and parasite preventives and implementing “no nose to nose” contact between patients in order to keep our patients, clients and staff safe from common diseases that may affect animals or people. We now are all faced with additional challenges due to the COVID-19 viral pandemic and PAW REHAB.

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As there has never been a precedent protocol for animal rehabilitation facilities in the face of a pandemic and the Veterinary Medical Board and AVMA have left it for now, upon the judgement of each veterinarian to judiciously decide how and if they will remain open, we have carefully decided how we may practice at this time. In addition, veterinary professional organizations have recommended veterinary clinics consider limiting services to urgent care or emergency care during this critical period and have further provided veterinarians with recommended guidelines.

We at PAW REHAB feel it is equally important to include the continued treatment and management of pets that are experiencing acute or chronic pain, post-op recovery or quality of life care. With this in mind and knowing how much our patients benefit from our services, these are the current guidelines we have created for ourselves: